If you are a member of the public, there is a free area of the App you can access that has guidance on signs and symptoms of acute stress and simple self-care steps that can be helpful in the first few hours and days after a traumatic experience.

To access the full App, you need to be an employee or member of an organisation that provides the App to is staff/members.

Speak to your HR department about this if you do not yet have access.

You can download the app in the Apple and Android stores or log in via a web browser.

For the free area – you do not need to log in, simply click ‘continue as guest’.

For the full App – click ‘member login’ and enter your email and password. If you need a license, ask your organisation to provide you with a license and they will issue you with a user license, where you can set up a password and then login.

The App has several hubs, designed to help you in different ways.

• Wellbeing Hub provides bite size education to help understand psychological trauma and resilience. It also has a skills area, explaining why different skills help manage symptoms of chronic and acute stress and how to use them - the skills area also has audio and video tracks to teach you these skills!
  
  
• Recovery Hub provides information and guidance to help in the first few hours, days and weeks after experiencing acute stress, distress or psychological shock. There is guidance for people directly impacted, and guidance for family, friends and colleagues who want to help. The Hub also explains different types of help available and when and how to access it.
  
  
• Through The Looking Glass, this is a podcast peering into the world of people working in complex, demanding and unusual professions, and discussing how they manage their psychological welfare given the demands of their jobs. Sharing to help others learn from their experiences. Alongside the main podcast the PodBites sister series shares short 15min Q&A sessions with our interviewees, where they are asked questions sent to us by our App users!
  
  
• Training Hub is provided for anyone who has completed SafeHaven training – in this hub you will find all your course notes and training materials, easily accessible at any time.
  
  
• Tele-Health is provided for all those who have access to our support team, enabling appointments to be arranged direct from the app.