When a traumatic event occurs, it can leave people feeling shocked and traumatised. Understandably, this raises many questions about how to best support people and help them recover. In this article, we provide a brief explanation of the normal human response to trauma, when and what type of help to seek and provides some self-help information to support recovery.

Critical Incident Stress Management (CISM) is a system of established procedures and protocols that enable an organisation to effectively manage the psychological impact of critical incidents when they occur. CISM is designed to stabilise a situation in the aftermath of a critical incident, mitigate the psychological impact on those directly and indirectly affected (such as witnesses or those who provide third-party support) and facilitate recovery. It is a comprehensive system that covers pre-incident preparation, crisis response and post-incident support.

Workplace trauma, stress & critical incidents can impact wellbeing, productivity & retention. Learn how Critical Incident Stress Management (CISM) can protect your team.

Workplace Culture starts with leadership from the top, rippling down. It’s crucial for managers to incorporate an open approach when talking mental health.